Building a Proactive Approach.
For most eye care practices, patients are their highest-producing payor. Between optical and contact lens sales, copayments, coinsurance, deductibles and non-covered services, patients represent on average 60% of total revenue. While effective billing and coding are essential to healthy cash flow, the revenue cycle truly begins the moment an appointment is scheduled. PECAA Billing and Coding Advisors Teri Thurston, Dianne Boulay, CPOC, and Cathy Uimari, CBP, CPC, share how understanding the patient revenue impact to your practice, as well as having consistent insurance verification processes and a well-defined workflow, makes a meaningful impact on collections, cash flow and overall practice performance.
Read the full article as part of an insert that compiles common challenges and insights from PECAA Business Advisors, originally published in Vision Monday’s June/ July issue.
Teri is a revenue cycle professional with over 25 years of experience in the eye care industry. She has managed complex billing teams for ophthalmology and optometry practices. She has worked with various physicians to increase profitability, implement RCM efficiencies, and ensure billing compliance. She is passionate about supporting eye care professionals through billing and coding education.
With over 19 years in the optical industry, Dianne specializes in eye care billing and coding. Her background spans management roles in private practice and a leading RCM billing company, offering insight into billing efficiency and profitability. She partners with PECAA members to optimize RCM processes and financial performance. Holding CPOC and OCS certifications, Dianne exemplifies excellence and compliance in coding practices.
Cathy brings over a decade of expertise in medical billing, coding and revenue cycle management. With certifications as a Certified Professional Biller and Certified Professional Coder through AAPC, she has a proven track record of ensuring accuracy, compliance and efficiency in healthcare billing processes. Cathy is dedicated to helping providers navigate the complexities of billing and coding with confidence.